FAQ

Frequently Asked Questions

How do I register?

Click “join us” button on the top right of the page. A pop up window will be shown and you can register manually through “register” button by filling up all the details or you can sign up with your existing Google account by clicking “continue with google” button

How do I login ?

Click “join us” button on the top right of the page. A pop up window will be shown and you can fill in your user name and password and click login

Why do I have to register?

A registered user will able to see the prices directly & get access to our discounts & promotions.

What is All Inclusive Package?

All inclusive package is a complete wedding package that already includes all the wedding needs, from wedding ceremony with the decorations and celebrant, wedding receptions with all the decorations, food & beverages, wedding cake, make up artist, photographer & videographer, and even entertainment for your wedding reception.

What is Hot Package?

Hot Package is package created exclusively for Bali Wedding Easy with many benefits and competitive price and bonuses/discounts

What is Ceremony ?

Ceremony Package is a package for wedding ceremony only, this package is suitable for you who want to custom your wedding with other options.

What is Reception?

Reception Package is a package for dinner reception only, this package is suitable for you who want to custom your dinner reception with other options.

What is Vendors Guide ?

Vendor Guide is a list of trusted wedding vendors. This is suitable for you who want to create your own customized wedding.

What is Planning Calculator?

Planning Calculator is an online tool for you to calculate the budget for your wedding.

Can I see the price on the web ?

Yes, when you select a package, on the bottom page select the options available (package, additional pax, upgrade, etc) that suits your needs, and then you can see the price on the bottom left of the page. All prices are in IDR (Indonesian Rupiah), tax included.

How can I make my booking ?

Pick a package/wedding vendor on the bottom page select the options available (package, additional pax, upgrade, etc) that suits your needs, fill in the name of the bride & groom, select your wedding date, and the click “book now”
You will be redirected to “Cart “ page, check if all the details are correct, apply voucher code (if any), click “proceed to check out”.
You will be directed to “check out page”, fill in the Billing details and additional informations (if any). Review your order and choose “pay deposit” or “pay full amount” and then click “place order”. An email will be sent to you directly. Please make sure you enter a valid email address. Check your spam folder if you did not receive it in your inbox. If you still haven’t receive any email, contact our customer service

How do I know that my booking is confirmed ?

An email will be sent within 2 working days after you submit your booking containing confirmed / unconfirmed booking, payment instructions, etc

How do I settle the payment for my booking?

You can pay by bank transfer or credit card, a payment instructions will be sent to you on the booking confirmation email.

Can I modify or cancel my bookings ?

Yes, you can contact our customer service. Please note that every wedding venues and every wedding vendors have different policy on modifying and cancelling your booking, some charges may apply.